Take advantage of our Customer Portal

While our multi-million dollar upgrade program to improve Internet service continues on schedule, we’re also working to make your customer experience more convenient and secure, and to eliminate unnecessary paper and environmental impacts.
We are pleased to announce that our online Customer Portal is now available to all customers, giving you increased access to your account information. You can use the portal to review your account details online, view past invoices and payments, and update contact and billing information. To access the portal, click on the “Customer Portal” link at the top of our webpage.
Customers who haven’t yet taken advantage of the Customer Portal recently received an email with instructions on how to use the portal. If you need assistance with login information or using the portal, please email support@allpointsbroadband.com or call our support line at 703-554-6600 (Monday thru Friday 9am-6pm).